At The Birdhouse Chick, we understand that you’re eager to welcome our beautiful birdhouses, feeders, and accessories into your garden. That’s why we’ve designed a delivery process that is as reliable and caring as the products we offer. Whether you’re creating a sanctuary for songbirds or adding a touch of elegance with a copper-roof feeder, we ensure your order reaches you smoothly and efficiently.

Shipping Options

We offer two convenient shipping methods to suit your needs, both handled with the utmost care to protect your items during transit. Our team processes orders within 1-2 business days, so your bird-friendly haven is on its way quickly.

Standard Shipping: For those who want their products a bit faster, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after shipment. It’s perfect if you’re excited to get started on attracting birds to your garden sooner!
Free Shipping: For orders over $50, we offer free shipping via EMS. This economical choice delivers within 15-25 days after shipment, ideal for patient bird lovers looking to save while still receiving quality service.

Delivery Areas

Based in Portland, we proudly serve bird enthusiasts across the globe! However, please note that we are unable to ship to some remote areas and parts of Asia due to logistical constraints. If you have any questions about delivery to your location, don’t hesitate to reach out—we’re here to help ensure your order can find its way to you.

After Your Order Ships

Once your order is on the move, you’ll receive a confirmation email with tracking information. This allows you to follow your package’s journey right to your doorstep. Our carriers are selected for their reliability, so you can trust that your bird baths, bat houses, or butterfly feeders will arrive in perfect condition.

Returns Policy

We want you to be completely delighted with your purchase. If for any reason you’re not satisfied, you can return items within 15 days of receipt. Just contact our friendly team at [email protected], and we’ll guide you through the simple process.

Have questions about delivery? Feel free to email us at [email protected]. We’re always happy to assist you in creating your backyard bird paradise!

Happy Birding!
The Birdhouse Chick Team