Privacy Policy

Last Updated: October 27, 2023

Welcome to The Birdhouse Chick! At birdhousesoffer.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or make a purchase from us.

By using our site, you agree to the practices described in this policy. We encourage you to read this document carefully to understand our approach to your privacy.

1. Information We Collect

We collect information that helps us provide you with a seamless and enjoyable shopping experience for your backyard sanctuary needs:

• Personal Information: When you place an order, we collect your name, shipping address, email address, and payment details (processed securely through our payment partners).
• Browsing Information: We use cookies and similar technologies to collect data about your browsing behavior, such as pages visited, products viewed, and time spent on our site.
• Communication Data: If you contact our customer service team at [email protected], we may keep a record of our correspondence.
• Technical Information: This includes your IP address, browser type, device information, and operating system.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for birdhouses, feeders, baths, and accessories.
• To communicate with you about your order status, shipping updates, and customer service inquiries.
• To improve our website, product offerings, and customer experience based on your browsing patterns and preferences.
• To send you marketing communications (only if you have opted in) about new products, promotions, and birding tips that might interest you.
• To prevent fraud and enhance the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information to third parties. We may share your data with:

• Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process your transactions.
• Shipping Partners: To deliver your orders globally (excluding Asia and certain remote areas).
• Service Providers: Companies that help us with website hosting, analytics, marketing, and customer service.
• Legal Compliance: When required by law or to protect our rights, safety, or property.

All third-party partners are required to maintain the confidentiality and security of your data.

4. Data Storage and Security

We store your data on secure servers and take appropriate measures to protect it from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to ensure that your personal and financial information remains confidential during transmission.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or correct your personal information.
• Request deletion of your personal data, subject to legal obligations.
• Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Disable cookies through your browser settings, though this may affect your browsing experience.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences and items in your shopping cart.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit your ability to use certain features of our site.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Thank you for trusting The Birdhouse Chick with your backyard sanctuary needs. We are dedicated to protecting your privacy while helping you create a joyful haven for your feathered friends.

Happy Birding!
The Birdhouse Chick Team